Devices

View Devices in eAuditor Cloud presents IT infrastructure devices that are not computers with the eAgent service installed. These can include printers, monitors, USB drives, telephones, keyboards, and other devices used in the organization.

Devices can be added manually, imported, or automatically discovered - depending on their type and the system configuration.

What can you do in the Devices section?

In the section Devices you can:

• browse devices registered in the system,

• search and filter devices,

• add new devices,

• check detailed device information,

• view its relationships, users, and documents,

• edit device information,

• assign devices to the organizational structure,

• delete devices,

• perform available operations on multiple devices.

The scope of available information and operations may vary depending on the device type and the way it was added or discovered in the system.

Device Overview

The device view allows you to browse registered entries and the most important information about them.

You can customize the visible columns, use the search engine and filters and go to the details card of the selected device.

Go to: Device Overview

Adding Devices

Devices can be added in several ways - including manually or using automatic discovery mechanisms.

The choice of the appropriate method depends primarily on the device type and the way it is used in eAuditor Cloud.

Go to: Adding Devices

Detail card

Click the device name to open its Detail card.

Depending on the available data, you will find information there about the device, its relationships with other infrastructure components, users, alerts, and related documents.

Go to: Detail card

Device management

From the device list, you can perform the available administrative operations, such as editing data, changing assignment, or deleting the device.

For selected operations, you can also select multiple devices and perform a bulk action.

Go to: Device management

Troubleshooting

If the device does not appear in the system, its data is incomplete, or you cannot perform the selected operation, check the most common causes and ways to resolve the issue.

Go to: Troubleshooting

Frequently Asked Questions

How is a device different from a computer?

In the section Devices contain infrastructure elements that are not computers managed using the eAgent service. These can include printers, monitors, USB drives, or other peripheral devices.

Computers managed by eAgent can be found in the section IT Infrastructure > Computers.

How does a device get into eAuditor Cloud?

Depending on the device type, it can be added manually, imported, or automatically discovered by a properly configured system mechanism.

Detailed information can be found in the section Adding Devices.

Does every device require eAgent installation?

No. eAgent is installed on managed computers. Other devices can be registered in the system without installing the eAgent service on them.

How do I check detailed device information?

Go to IT Infrastructure > Devices, find the device, and click its name. The system will open Detail card containing the available information about the device.

Can I manage multiple devices at the same time?

For some operations, you can select multiple devices and perform a bulk action. Availability of this option depends on the type of operation being performed.

What should I do if the device does not appear in the system?

Check how the device should be added or discovered, and make sure the list has not been restricted by active filters.

If the problem persists, go to the section Troubleshooting.