Devices
View Devices in the system presents all devices in the IT infrastructure that are not computers with the eAgent service installed (e.g., monitors, printers, USB drives, phones, keyboards, mice). The system allows automatic detection of some devices via the service, such as USB flash drives or monitors connected to a computer, and manual addition of devices that are not detected automatically.
In this view the user can manage all devices that do not have the agent service installed.
Adding devices
The system offers several methods for adding new devices.
Manual device addition
The user can manually add a device using the Add newbutton. If the device type is not available in the system (e.g., cash registers), the user can create a new device type.
Automatic device detection
The system automatically detects USB flash drives connected to computers with the eAgent service installed.
Device import
Importing devices from external files (e.g., CSV, Excel) is possible. A detailed description of this process is available in the documentation section Data import.
[Device import]We are working on this functionality. We will announce its deployment in the changelog as soon as it becomes available.
User Interface
Devices table
In this section the user can browse a detailed list of devices with the following columns:
Device: Device name in the system.
Type: Device type (e.g., printer, USB flash drive).
Model: Device model.
Tags: Tags assigned to the device (e.g., category, location).
Structure: Organizational structure to which the device is assigned.
Device ID: Unique identifier of the device.
Person: Person assigned to the device
View customization
Column view
The user can customize the table view by selecting the columns to display. Change the column order by dragging the selected item to a different position using the Column view
Device management
The user can select one or multiple devices and perform bulk actions such as:
Editing device information
Assigning the device to a different organizational unit
Removing the device from the system
These actions are available under the edit icon.
Filtering
Filtering works similarly to other views and is described in the section Filtering.
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