# Video tutorials

## Getting started

### Your account

The account is a dedicated data instance intended exclusively for the system administrator.

{% embed url="<https://customer-ko2113a7pl32eidc.cloudflarestream.com/6948eaccea064158370999a55006353c/iframe?poster=https://customer-ko2113a7pl32eidc.cloudflarestream.com/6948eaccea064158370999a55006353c/thumbnails/thumbnail.jpg?time=&height=600>" %}

### Download and install the agent

To inventory computers, download and install the eAuditor Cloud® agent on the machines.

{% embed url="<https://customer-ko2113a7pl32eidc.cloudflarestream.com/abd6efc99c7bd62c21811fe5c80ad21d/iframe?poster=https://customer-ko2113a7pl32eidc.cloudflarestream.com/abd6efc99c7bd62c21811fe5c80ad21d/thumbnails/thumbnail.jpg?time=&height=600&title=Download_and_Install_the_Agent%22>" %}

### Data about computers / users

The service continuously updates detailed data about computers and users. Note that updates do not occur in real time but at specific time intervals that depend on the type of data being transmitted.

{% embed url="<https://customer-ko2113a7pl32eidc.cloudflarestream.com/89a71611723366c3616e7fe26af64d61/iframe?poster=https://customer-ko2113a7pl32eidc.cloudflarestream.com/89a71611723366c3616e7fe26af64d61/thumbnails/thumbnail.jpg?time=&height=600>" %}

### Purchase the service

To use the service under a plan other than the FREE plan, you must purchase the service

{% embed url="<https://customer-ko2113a7pl32eidc.cloudflarestream.com/d13ba92ada5487675f4292ee703e6a89/iframe?poster=https://customer-ko2113a7pl32eidc.cloudflarestream.com/d13ba92ada5487675f4292ee703e6a89/thumbnails/thumbnail.jpg?time=&height=600>" %}

### Service cancellation and account closure

To close the account and cancel the service, you must first uninstall the Service agents.

{% embed url="<https://customer-ko2113a7pl32eidc.cloudflarestream.com/fd7403edeec5aee426ffd6548b9441c0/iframe?poster=https://customer-ko2113a7pl32eidc.cloudflarestream.com/fd7403edeec5aee426ffd6548b9441c0/thumbnails/thumbnail.jpg?time=&height=600>" %}

## Testing

### Adding administrators / users

You can invite other **administrators / users** and assign them permissions.

{% embed url="<https://customer-ko2113a7pl32eidc.cloudflarestream.com/62c2639d9a80e426f20ae933758b5613/iframe?poster=https://customer-ko2113a7pl32eidc.cloudflarestream.com/62c2639d9a80e426f20ae933758b5613/thumbnails/thumbnail.jpg?time=&height=600>" %}

### RTC remote desktop

You can connect remotely to any computer in real time using the secure RTC protocol.

{% embed url="<https://customer-ko2113a7pl32eidc.cloudflarestream.com/a960ab4078085393fc4a951426b93de6/iframe?poster=https://customer-ko2113a7pl32eidc.cloudflarestream.com/a960ab4078085393fc4a951426b93de6/thumbnails/thumbnail.jpg?time=&height=600&title=Feature_RTC_Remote_Desktop>" %}

### Scheduled script execution

You can remotely execute PS and CMD scripts on computers. For this purpose you can use predefined scripts or define new ones.

{% embed url="<https://customer-ko2113a7pl32eidc.cloudflarestream.com/823d5bf98e649cb233ac579458dda2c1/iframe?poster=https://customer-ko2113a7pl32eidc.cloudflarestream.com/823d5bf98e649cb233ac579458dda2c1/thumbnails/thumbnail.jpg?time=&height=600&title=Tasks_Feature>" %}

### Data Protection > Visited websites

You can monitor visited sites and events that match configured rules. With active blocks, the system will automatically restrict access to sites that match the selected category.

{% embed url="<https://customer-ko2113a7pl32eidc.cloudflarestream.com/767dc76cc4d900f50bb376404775b59b/iframe?poster=https://customer-ko2113a7pl32eidc.cloudflarestream.com/767dc76cc4d900f50bb376404775b59b/thumbnails/thumbnail.jpg?time=&height=600&title=Visited_Websites>" %}

### Data Protection > USB device connected

You can monitor visited sites and events that match configured rules. With active blocks, the system will automatically restrict access to sites that match the selected category.

{% embed url="<https://customer-ko2113a7pl32eidc.cloudflarestream.com/79270496c5f1634626445de2803a3561/iframe?poster=https://customer-ko2113a7pl32eidc.cloudflarestream.com/79270496c5f1634626445de2803a3561/thumbnails/thumbnail.jpg?time=&height=600&title=USB_Device_Connected>" %}

### Data Protection > Process/application started

You can monitor visited sites and events that match configured rules. With active blocks, the system will automatically restrict access to sites that match the selected category.

{% embed url="<https://customer-ko2113a7pl32eidc.cloudflarestream.com/8c5d8d518485e9f1e249a6d9ca7cdf99/iframe?poster=https://customer-ko2113a7pl32eidc.cloudflarestream.com/8c5d8d518485e9f1e249a6d9ca7cdf99/thumbnails/thumbnail.jpg?time=&height=600&title=ProcessApplication_Launched>" %}

### Data Protection > File operations

You can monitor user actions on files and directories such as open, save, delete, or rename, in selected locations and on specified media.

{% embed url="<https://customer-ko2113a7pl32eidc.cloudflarestream.com/e6f6d20286cb34c6f1642066e8e21694/iframe?poster=https://customer-ko2113a7pl32eidc.cloudflarestream.com/e6f6d20286cb34c6f1642066e8e21694/thumbnails/thumbnail.jpg?time=&height=600&title=File_Operations>" %}

### Data Protection > Screenshot

You can control PRINTSCREEN (PrtSc) operations performed by users. After a screenshot is taken, the system can display a message or block the action.

{% embed url="<https://customer-ko2113a7pl32eidc.cloudflarestream.com/111b8f643e06e03c2574a4aca80323f2/iframe?poster=https://customer-ko2113a7pl32eidc.cloudflarestream.com/111b8f643e06e03c2574a4aca80323f2/thumbnails/thumbnail.jpg?time=&height=600&title=screenshot>" %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://eaclouddoc.eauditor.eu/eacloud-docs-en/system/video-tutorials.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
