Billing and licensing

Billing and Licensing

eAuditor Cloud operates in the Software as a Service (SaaS):

• the software is hosted in the cloud,

• access is provided through a web browser,

• billing is carried out in the form of a subscription (monthly or annual).

The minimum number of seats is 10 computers, and there is no upper limit—the system grows along with the organization. Prices are fully transparent and publicly available.

License plans

• FREE – a completely free plan. Up to 100 computers, 10 GB database, 1 concurrent RTC session, no limits on administrators and devices. A good starting point for micro companies, start-ups, and testing.

• INV100 – Inventory and asset monitoring, 100 GB database, 3 concurrent RTC sessions, additional data storage space, 1 backup.

• ACT200 – Activity monitoring, 200 GB database, 5 concurrent RTC sessions, additional data storage space, 1 backup, API with a limit of 1,000 requests/month. A plan often chosen in the financial, medical, and legal sectors.

• DLP300 – Full DLP module, 300 GB database, 5 concurrent RTC sessions, additional data storage space, 2 backups, API with a limit of 10,000 requests/month. Dedicated to medium and large organizations that require compliance with standards and full control over data.

Licensing details and impact on cost

Number of computers

System licensing is based on the number of installed agents (the eAgent service), which communicate with the eAuditor cloud server. Each computer on which eAgent is running has a unique agent identifier (ID) visible in the console, e.g. 1ECFE0E3-1DA8-4E86-960E-1A5E7A18D3CB.

It is the number of these unique identifiers that forms the basis for determining the number of licenses (the so-called endpoints).

The minimum number of licenses is 10 agents, while in the FREE plan the limit isup to 100 endpoints. Above this number, billing applies according to the selected plan.

Concurrent RTC sessions

The “concurrent RTC session” parameter specifies the number of connections at a given moment that can be conducted at the same time using the built-in remote desktop (RTC). The RTC remote desktop enables:

• full takeover of control of the device (screen view, mouse and keyboard control),

• management from the computer details view (e.g., access to files and the terminal - using the same connection technology.)

Each such active connection allocates one RTC connection. The number of currently used connections is visible in the “RTC Access”. For example, if the plan provides for 3 concurrent sessions, it is possible to run a maximum of three sessions at the same time using: desktop takeover, terminal access, file management, access to running processes and services in real time.

By starting a session we mean establishing a connection to the endpoint using one of the eAuditor RTC tools. A session can be started:

• from the RTC Access tab (the “New session” option with endpoint selection)

• from the computer details view, in the “Management” section, where the “Start” option opens a terminal window for remote management.

• from the Computers view by selecting the “eAuditor RTC” tool for the specified device

Billing model

Payments are processed using Stripe, a secure payment operator.

• Payments are processed via payment card

• Two subscription options are available:

  • monthly,

  • annual – with an 8.3% discount and upfront payment for the entire year.

Summary

The philosophy of eAuditor Cloud is simple—you start with what you really need today, and the system grows with you. You do not have to invest immediately in the most extensive package. However, you can be sure that when your organization grows, eAuditor cloud will easily meet new requirements and provide scalability and security without hidden costs.