# Billing and licensing

### Billing and Licensing

**eAuditor Cloud** operates in the **Software as a Service (SaaS)**:

* the software is hosted in the cloud,
* access is provided through a web browser,
* billing is carried out in the form of a subscription (monthly or annual).

The minimum number of seats is **10 computers**, and there is no upper limit—the system grows along with the organization. Prices are fully transparent and publicly available.

#### License plans

* **FREE** – a completely free plan. Up to 100 computers, 10 GB database, 1 concurrent RTC session, no limits on administrators and devices. A good starting point for micro companies, start-ups, and testing.
* **INV100** – Inventory and asset monitoring, 100 GB database, 3 concurrent RTC sessions, additional data storage space, 1 backup.
* **ACT200** – Activity monitoring, 200 GB database, 5 concurrent RTC sessions, additional data storage space, 1 backup, API with a limit of 1,000 requests/month. A plan often chosen in the financial, medical, and legal sectors.
* **DLP300** – Full DLP module, 300 GB database, 5 concurrent RTC sessions, additional data storage space, 2 backups, API with a limit of 10,000 requests/month. Dedicated to medium and large organizations that require compliance with standards and full control over data.

### Licensing details and impact on cost

#### Number of computers

System licensing **is based on the number of installed agents (the eAgent service)**, which communicate with the eAuditor cloud server. Each computer on which eAgent is running has a unique **agent identifier (ID)** visible in the console, e.g. `1ECFE0E3-1DA8-4E86-960E-1A5E7A18D3CB`.

<p align="center"><img src="/files/638d906cee2ac84ea0df15bb9abaeb5f219d6f7c" alt="" data-size="original"></p>

\
It is the number of these unique identifiers that forms the basis for determining the number of licenses (the so-called *endpoints*).

The minimum number of licenses is **10 agents**, while in the **FREE** plan the **limit is**up to 100 endpoints. Above this number, billing applies according to the selected plan.

#### Concurrent RTC sessions

The “concurrent RTC session” parameter specifies the number of connections at a given moment that can be conducted **at the same time** using the built-in remote desktop (RTC).\
The RTC remote desktop enables:

* full **takeover of control of the device** (screen view, mouse and keyboard control),
* **management from the computer details view** (e.g., access to files and the terminal - using the same connection technology.)

Each such active connection allocates one RTC connection. The number of currently used connections is visible in the **“RTC Access”**. \
For example, if the plan provides for 3 concurrent sessions, it is possible to run a maximum of three sessions at the same time using: desktop takeover, terminal access, file management, access to running processes and services in real time.

{% hint style="warning" %}
By **starting a session** we mean establishing a connection to the endpoint using one of the eAuditor RTC tools. A session can be started:

* **from the RTC Access tab (the “New session” option with endpoint selection)**
* **from the computer details view, in the “Management” section, where the “Start” option opens a terminal window for remote management.**
* **from the Computers view by selecting the “eAuditor RTC” tool for the specified device**
  {% endhint %}

#### Billing model

Payments are processed using [**Stripe**](https://stripe.com/en-ro), a secure payment operator.

* Payments are processed via **payment card**
* Two subscription options are available:
  * **monthly**,
  * **annual** – with an 8.3% discount and upfront payment for the entire year.

<figure><img src="/files/099a477596965a139984f0fbf4da695631891d91" alt="" width="375"><figcaption></figcaption></figure>

## Summary

The philosophy of eAuditor Cloud is simple—you start with what you really need today, and the system grows with you. You do not have to invest immediately in the most extensive package. However, you can be sure that when your organization grows, eAuditor cloud will easily meet new requirements and provide scalability and security without hidden costs.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://eaclouddoc.eauditor.eu/eacloud-docs-en/system/billing-and-licensing.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.