Event Logs

RTC records the actions performed by the administrator during an active session.

The logs allow you to review the history of actions performed from RTC and can be helpful when verifying changes, analyzing events, and troubleshooting.

List of events recorded during the RTC session.

Recorded events

The event list presents the actions performed by the administrator while working in RTC.

Depending on the functions used, these may include, among others, operations related to:

• remote desktop support,

• performing remote actions,

• using the terminal,

• file management,

• process and service management.

List of events in the RTC environment.

The event list allows you to trace the actions performed by the administrator during the RTC session. In the current version, export is not available.

Event verification

When analyzing logs, it is worth paying attention to the sequence of operations performed and the information assigned to a given event.

This makes it possible to determine which actions were performed as part of the remote connection and facilitates analysis in the event of an unexpected change on the computer.

FAQ

Does RTC record administrator actions?

Yes. The event list presents actions performed by administrators during RTC sessions.

What can RTC logs be used for?

The logs can be used to verify actions performed during the session.

Are operations performed in different RTC tools visible in the logs?

Yes. The event list may contain information about actions performed within the available RTC functions, such as remote management of the computer, files, processes, and services.