Users

Tab Users presents the people associated with the computer and information about the activity of logged-in users.

Roles associated with the device

Role	Meaning
Owner	The person entrusted with the device or responsible for its use.
IT Admin	The person responsible for the administrative management of the computer, e.g., its configuration, operation, and incident response.

The Owner and IT Admin perform different roles. The Owner uses the equipment or is responsible for its possession, while IT Admin provides technical oversight.

User Activity

The view may display information such as:

• user name,

• domain,

• logon date and time,

• activity duration,

• date of the last logon or last detected activity.

The "Active since" and "Seen" columns are mutually exclusive. If a user is currently logged in, the "Active since" column is populated and shows the date and time the current session started, while the "Seen" column remains empty because the session is still active. After sign-out, the value in the "Active since" column disappears, and the "Seen" column displays the date and time of the user's last activity (sign-out).

Assigning the Owner / IT Admin

1

Open the Owner / IT Admin section

In the tab Users select the option to edit the owner.

2

Select the user / Admin

Find the person you want to assign to the computer.

3

Save the change

Confirm the selection and verify the data displayed for the device.

After assigning an owner, the computer will be visible in the Assigned.

Frequently Asked Questions

What is the difference between the Owner and IT Admin?

The Owner is the user of the device or the person responsible for the equipment. IT Admin is responsible for its technical support and administration.

Why is the computer in the Unassigned view?

The device does not have an assigned owner. After an owner is assigned, it will also appear in the view Assigned.

Does activity mean the user's work on the computer?

The view presents activity detected by the system based on the available data. It should not be automatically equated with the actual time spent performing duties. Actual work is recorded in statistics.