Updates

Tab Updates shows the status of system and software updates on the selected computer. It enables checking for missing patches and performing available operations.

This feature may be available only in selected plans. The scope of operations also depends on the operating system and device configuration.

Update status

Updates are divided by status:

Status	Meaning
Installed	Updates detected as installed on the computer.
Missing	Updates that have not yet been installed.
Hidden	Updates excluded from current servicing or hidden.

Update list

The following may be displayed for each item:

• update name,

• current status,

• update ID,

• bulletin or KB number,

• additional information provided by the system.

Available operations

Depending on the update status, the system may allow:

• installing the update,

• uninstalling the update,

• marking the update as ignored,

• re-including a previously ignored update.

Installing or uninstalling updates may require restarting the computer. Before performing the operation, make sure the user has saved open files.

Uninstalling a security update may expose the computer to known vulnerabilities. This operation should be performed only when it is justified and approved.

Logs for completed operations are available in the tab: IT Management -> Updates -> Logs.

Frequently Asked Questions

Why is the update still marked as missing?

The computer may not have rescanned after installation yet, the update may have failed, or it may be waiting for a system restart.

What does an ignored update mean?

The update has been excluded from current servicing in eAuditor Cloud. This does not automatically mean it has been installed.

Why can't I install the update?

Check the computer's connection status, the update requirements, feature availability in your plan, and whether the system is waiting for another operation to complete or for a restart.