Management

Tab Management It enables remote operations on the computer. It provides a terminal, file explorer, and tools for managing services and processes.

Remote management functions may affect the operation of the system and user applications. They should be used only by persons with appropriate permissions.

Terminal

The Terminal enables remote execution of CMD and PowerShell commands.

To start a session, open the Terminal and click Start.

Available options:

• executing CMD commands,

• executing PowerShell commands,

• generating command suggestions using AI integration.

Important

AI-generated commands must be reviewed carefully before execution. An incorrect command may change system configuration, delete data, or interrupt device operation.

The software manufacturer is not responsible for content submitted by users to the chat or for the consequences of executing generated commands.

Before making the feature available to employees, inform them not to submit confidential data, personal data, passwords, access keys, or other protected information, especially if prohibited by the organization's security policy. Content entered into the chat is sent to the OpenAI service to generate a response.

File Explorer

File Explorer enables browsing and remote management of the computer's file system.

Available operations include:

• opening folders,

• downloading files,

• deleting files,

• moving files,

• sorting and filtering content.

For each item, information such as name, type, size, creation date, modification date, and last access may be displayed.

Before deleting or moving a file, make sure it is not required by the system, an application, or a user.

Services

View Services shows the services running on the computer.

Available information may include:

• service name,

• current status,

• additional description,

• SID identifier.

The administrator can remotely:

• start a service,

• stop a service,

• restart a service,

• sort and filter the list.

Stopping a system service may result in loss of some system functions or interruption of communication with the device.

Processes

View Processes shows the processes running on the computer.

Available data includes, among other things:

• process name,

• type,

• PID identifier.

The administrator can perform stop operations for the selected process.

Stopping a process may close the application and result in loss of unsaved user data.

Frequently asked questions

Why can't I start the terminal?

Check whether the computer is Online, eAgent is working correctly, and whether the RTC service has been installed; if not, go to actions.

Does the computer user see the commands being executed?

The commands run in the background and are not visible to the user. Before using remote tools, follow the policies applicable in the organization.

Why can't I open or delete a file?

The file may be in use by another application, protected by permissions, or unavailable to the context in which the remote operation is running.