Computer card

The computer card contains information about the selected device and functions that enable its monitoring and remote management.

To open it:

1. Go to:

   Functions > IT Infrastructure > Computers

2. Click the name of the selected computer.

The device card will open in a separate system tab.

The scope of available data and functions depends on the subscription plan, user permissions, monitoring configuration, and information sent by eAgent.

Computer card tabs

Tab	Purpose
Overview	Summary of computer status, security, resource usage, and user activity.
Details	Data about the operating system, hardware, network, and resources associated with the computer.
Management	Terminal, file explorer, and service and process management.
Software	Information about the software registered on the computer.
Users	Device owner, IT administrator, and user activity.
Patch management	System update status and available operations.
Alerts	Events requiring attention, their severity, impact, and resolution status.
Documents	Files and documents associated with the device.

Frequently asked questions

Why can't I see all tabs or functions?

The availability of items may depend on the subscription plan, user permissions, the device operating system, and the eAgent configuration.

Why is some data blank?

eAgent may not have sent the required information yet, or the given monitoring type has not been configured. Check the device's last connection date and the assigned monitoring configuration.

Does opening the computer card perform an operation on the device?

No. Opening the card is only for viewing data. Remote operations require selecting the appropriate function and confirming it.