Tasks

Section Tasks contains operations performed directly on the selected computers.

Action	Operation
Restart	Causes the selected computers to restart.
Shut down	Causes the selected computers to shut down.
Restart eAgent	Restarts the eAgent service on the selected devices.
Stop eAgent	Stops the eAgent service on the selected devices.
Rescan	Forces the computer to be rescanned to collect current information about the installed software, operating system, and hardware components.

Restarting and shutting down computers

Before using the action Restart or Shut down make sure users have finished their work and saved open files.

Restarting or shutting down a computer may result in the loss of unsaved user data.

Restarting eAgent

Action Restart eAgent restarts the eAgent service without restarting the entire computer.

It can be used, among other cases, when eAgent is not working properly.

Stopping eAgent

Action Stop eAgent stops the service on the selected computer.

After eAgent is stopped, the system will lose the ability to communicate with and remotely manage the device. Restoring the connection requires the service to be started locally by a user with administrator privileges.

The eAgent service starts automatically by default when the operating system starts, unless its configuration has been changed locally.