Actions

Actions make it possible to perform the same operation on one or multiple computers without having to open each device card separately.

Available operations have been divided into groups:

• Management,

• Tasks,

• Tools (Tools),

• Installation.

The availability of individual actions depends on the plan you have, user permissions, and the status of the selected computers.

Performing a group action

1

Open the Computers view

Go to:

Features > IT Infrastructure > Computers

2

Select computers

Select the checkboxes next to the computers on which you want to perform the operation.

You can select one or multiple computers.

3

Open the actions panel

After selecting the computers, choose the Actions. The system will display a panel containing the available operations.

4

Select an operation

Select the appropriate action from the section:

• Management,

• Tasks,

• Tools (Tools),

• Installation.

To trigger the action hold down the icon.

5

Complete the required settings

If the selected operation requires additional configuration, fill in the fields displayed by the system.

6

Confirm execution

Review the selected computers and settings, and then confirm the operation.

For actions such as shutdown, restart, device removal, or uninstalling eAgent, make sure that executing them will not interrupt users' work.

To perform an action on one computer, choose the action button for the workstation you are interested in. The action will be performed only on that computer.

Related articles

• Management

• Tasks

• Tools

• Installations

Frequently asked questions

Why can't I see all actions?

The availability of operations depends on the plan you have, user permissions, organization configuration, and the status of the selected computers.

Why is the selected action inactive?

An action may be unavailable if the conditions required to perform it have not been met, e.g. the computer is Offline, the required component has not been installed, or the function is not available in the plan you have.

Can I perform an operation on several computers at once?

Yes. Select the chosen devices in the table, and then choose the appropriate operation from the panel Actions above the table.

What happens if one of the selected computers is Offline?

An operation that requires communication with eAgent cannot be performed on a computer that is not connected to eAuditor Cloud. The method of further handling depends on the type of task and its configuration.

Can computer removal be undone?

No. Removal is an irreversible operation. Re-adding the device requires installing eAgent.

What is the difference between removing a computer and uninstalling eAgent?

Removing a computer removes its entry from eAuditor Cloud. Uninstalling eAgent removes the service from the device, but leaves the computer entry in the system.

Does a computer without eAgent installed still use a license?

Yes. If the device entry remains in eAuditor Cloud, it still uses a license. The seat is released only after the computer is removed from the system.

Can eAgent shutdown be undone remotely?

No. After stopping the service, the system loses connection with the device. Restarting eAgent must be performed locally using an account with administrator privileges or by restarting the computer; the service should start again