Settings

Company information

Section Company information is used to complete information about the entity using the eAuditor Cloud® system. This data is used for payment processing and subscription activation.

To enter or change the data, select the option Edit company information. After you select it, the form fields will become active and editable.

• Enter the full company name and the remaining identification data.

• Billing data should be completed carefully, as they are the basis for issuing sales documents.

• Key information is found in the section Tax information.

If the correct tax country has been selected in the field VAT ID the NIP number must be entered in the correct format for EU VAT (European Union) a country prefix is required, e.g. PL1234567891.

If the shipping details differ from the billing details, clear the corresponding checkbox and enter separate address details.

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General

This section allows you to define the company domain and restrict the ability to send invitations only to users with an email address in that domain. This ensures that only individuals meeting the defined criteria can be added to the organization.

Delete account

This section allows you to delete the organization from the eAuditor Cloud system. After the deletion process is started, the account is deactivated for 72 hours, during which it can be restored. After this time, the organization, along with all data, is permanently deleted and cannot be recovered.

Note: Permanent deletion of the organization removes all data, users, devices, and documents associated with the account. Before starting this operation, make sure that all required data has been properly secured or exported.

One email address can be assigned to only one organization account. If a user is to be added to another organization, their existing account must be deleted. After 72 hours, when the account is permanently deleted, the same email address can be used to create a new account or invite the user to another organization.

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Subscription

Subscription management is available in the tab Subscription.

Here you can:

• select the number of computers covered by the installation,

• select a subscription plan,

• specify the subscription type (monthly or annual),

• select the payment currency (for entities based in Poland, PLN is recommended).

Payments for the eAuditor Cloud® subscription are processed using the secure system Stripe.

The available payment method is a payment card.

After payment is made:

• the invoice and payment confirmation will be sent by email,

• if the subscription is not canceled, subsequent payments will be processed automatically in the next billing period.

The full description and comparison of plans are available at: https://www.eauditor.eu/en/cloud#Plans

At any time, you can change your subscription using the option Manage your subscription.

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Payments

In the tab Payments the full billing history is available:

• invoices,

• payment confirmations.

The data visible in the table is updated in real time and corresponds to the information available in the Stripe system.