# Billing and licensing Platform **Multitenant** has been designed for partners who want to use eAuditor cloud to serve multiple clients and provide commercial services on that basis. Unlike the standard license, this model **allows the system to be used legally on behalf of third parties** — exactly what outsourcing companies, integrators, and IT service providers need. ## What the Multitenant model is about In the multitenant model, one platform enables the service of many independent customer environments. **Each client:** * has its own isolated system instance * has its own data, devices, and configuration **Administrator (partner):** * manages all clients from a single console * switches between them without the need to log in to multiple systems **Effect:** * centralized management * full data separation * convenient management of multiple organizations {% hint style="warning" %} Standard eAuditor cloud license **does not allow** to: * provide the system to third parties * deliver services based on it * use the system in an outsourcing model In accordance with [the BTC Terms of Service](https://www.eauditor.eu/regulamin-uslugi), the system may be used only for the organization’s own needs. The Multitenant model removes these restrictions, enables the creation of commercial services, and allows clients to be billed for the services provided {% endhint %} ## Scope of the partner package Product: **BTC Cloud Partner Program (12 months)** As part of the initial fee, the partner receives: * access to the plan **DLP300 (highest plan)** * ability to connect **150 computers (PCs)** * access for **5 administrators** * **2 concurrent RTC connections (remote desktop)** * **300 GB of storage space** * **30% discount** on extending the system with additional computers The fee is **USD 2,500** (converted according to the NBP exchange rate on the date of purchase), annual billing (one-time). Current resource usage is displayed in the tab: Account Management -> Settings -> Subscription. The arrow next to the value 150 (*150 ->*) means that 150 seats are included in the package. On the right side, the actual number of seats in use is displayed. Charges are applied automatically only for exceeding 150, that is, starting from the 151st seat in a given month.
{% hint style="info" %} **Note!** This information is visible only for the Master account. {% endhint %} ### Billing model When the values included in the package are exceeded, monthly charges are applied. #### Computers (PCs) * PLN 4.43 / PC (after partner discount) * charged starting from the 151st device {% hint style="info" %} Charged automatically after the limit is exceeded. {% endhint %} #### Administrators (AD) * fee after exceeding 5 administrator accounts * PLN 5 for each additional administrator. {% hint style="info" %} If the limit is exceeded, the system will display a message about unavailable connections {% endhint %} #### RTC (remote connections) * PLN 120 / month for each additional concurrent connection. Additional RTC connections can be purchased at any time. {% hint style="info" %} If the limit is exceeded, the system will display a message about unavailable connections {% endhint %} #### Storage space (Storage) * PLN 0.40 / GB * charged after exceeding 300 GB for each started 10 GB. {% hint style="info" %} Charged automatically after the limit is exceeded. {% endhint %} ### Method of charging fees The system is billed based on **the maximum usage in a given month**. The Multitenant model does not block overages; any number of devices can be connected and the system does not limit operation. Charges are applied only for actual usage. Example: * the maximum usage in the month was 320 PCs * fee charged for 170 excess devices If in the next month: * the number drops to 120 PCs * the fee is PLN 0 {% hint style="warning" %} **Important** * the highest value in the month counts * after devices are removed, no fee is charged in subsequent periods {% endhint %} ### Automatic billing Payments are handled by Stripe via the payment card assigned to the account, which generates automatic monthly invoices (no manual billing). The system automatically monitors the usage of the values described above and charges fees. ## Benefits of the Multitenant model The Multitenant model extends the capabilities of eAuditor cloud beyond standard internal use and allows the system to be treated as a tool for building IT services. Key benefits: * ability to provide commercial services to external clients and build your own service offering * one console for managing multiple clients, without the need to log in to multiple systems * full data separation - each client operates on a separate instance, with no risk of data leakage * centralized settlement with BTC while retaining full flexibility in billing your own clients * flexible business model - the partner defines the billing method independently (subscription, per device, service packages) * no scaling limitations - ability to serve any number of clients and devices * billing only for actual usage, without the need to purchase licenses "in advance" * automatic charging and invoicing thanks to integration with Stripe * support for developing services such as IT outsourcing, monitoring, security management, or audits In practice, this means that eAuditor cloud in the Multitenant version becomes not only an IT tool, but a ready-made platform for scaling a service business. ## Frequently Asked Questions
Can eAuditor cloud Multitenant be purchased for less than 12 months? No - only an annual billing period applies.
Is there a limit on the number of computers? No - there is no technical limit; a usage-based billing model applies.
Can the license be exceeded? Yes - the system operates in a flexible model and charges fees for overage.
## Summary The Multitenant model enables eAuditor cloud to be used as a tool for providing IT services to multiple clients - from one place, in a license-compliant manner and in a fully scalable way. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://eaclouddoc.eauditor.eu/eacloud-docs-en/eauditor-cloud-multitenant/billing-and-licensing.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.